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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
It feels so therapeutic , good on my face , gives it a right good roll and glow I would recommend it for anyone feeling tight with their skin it leaves the circulation of your blood pumping and moving around it’s brilliant!
Love this , my fav part of skin care routine . Skin feels fab ! Xx
Great products!Ordered everything on the beauty bundle and i love all 3!Great customer service,replaced a damaged product no hassle and no fuss.Quick reply and efficient service!
In love with my new jade facial roller Me and my mum have totally different skin types and both equally love using this! It is so cooling, especially in warm weather and really helped moisturiser/oils soak in better!
I love this roller! It is amazing! Completely in love.
Wife, very satisfied. Recommend
Fast delivery. Awesome high quality product. Was packed very well. Recommend.
The roller is of excellent quality, I'm very pleased.
I bought myself, but now I'll order all my friends, a perfect gift
Great! I recommend it
I'm very happy with this product. It's what I wanted!
The quality is excellent! It came quickly. In box
Girls are super! Packed was excellent, the box is not crumpled! Without chips, very beautiful set! Seller recommend!!!
Everything is perfect! Fast shipping. Thanks!!
The order came exactly as stated! Seller recommend.
I love it.
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